Terms & Conditions
All on-line payments made towards availing Services shall be taken into
consideration only when the relevant amount is received and credited in the
Truckways bank account.
The User booking for the Service shall pay all amounts as agreed.
20% - 30% cash of the total cost of delivery agreed upon will be made
available to driver as part payment, before trucks set out for the journey
and the balance remitted to Truckways bank account. Or on arrival at
appointed destination the balance is credited to Truckways bank account.
This may not always be the case with every driver/vehicle owner.
Truckways is entitled to retain any consignments that are booked till all
payments due are recovered.
The user agrees and accepts that the use of the services provided by
truckways is at its sole risk, and further acknowledges that truckways
disclaims all representations and warranties of any kind, whether express
In case of cancellation of the booking after making on-line payment, refund
of the amount shall be paid within 48 hours after the said amount is
received and credited in truckways bank account. A 5% charge of the total
amount charged will be levied on such cancellations as per Company Policy.
In case of any payment transaction undertaken by the user or any third
party using the account of the user, which later on is found to be a
fraudulent one, Company will not be responsible for any such transaction
and all the legal liability including all costs and expenses of such
transaction will be that of the user whose account are used for such
transaction and will be recovered by truckways or the payment collection
agency as the case may be. In order to avoid such circumstances users are
advised to ensure that their profiles are not misused by any third party at
any point of time.
For every successful delivery, truckways shall be entitled to 10% fee of
the total cost of haulage.
Payments are not made directly to drivers or truck owners.
For any refund amount of cancellation please contact us in our Customer